Refund Policy

This Refund Policy applies to subscriptions to Podiumchef, provided by Jimmi Eriksson Gastronomi AB (Sweden).

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no explanation needed.

Free trial

Every plan starts with a 14-day trial. Card details are collected at signup and the subscription renews automatically when the trial ends. You can cancel at any time in the app before the trial ends and you will not be charged.

How to request a refund

• Visit paddle.net and look up your order using the email address you purchased with, or
• email us at support@podiumchef.com and we will arrange it for you.

Processing

Refunds are processed by our payment provider Paddle to the original payment method. It normally takes a few business days for the money to appear on your statement, depending on your bank.

Renewals and cancellation

To keep your subscription you do not need to do anything — it renews automatically. To stop future charges, cancel your subscription in the app. Cancelling stops future renewals; access continues until the end of the paid period.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Refunds are also covered by Paddle's Refund Policy.